Resume
Experience
Blue Lion Salon Studios
April 2016 - Present
Sugar Land, TX
Operations Manager
July 2018 - Present
Program Manager
March 2017 - June 2018
Office Manager
April 2016 - March 2017
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Responsible for daily operations of all salons, supervising Area Managers and reviewing reports to ensure accuracy and success of each location.
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Human Resources & Payroll processing (interviewing, onboarding, benefits administration, PTO tracking, offboarding)
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Created Company Intranet website & website for Prospects and Members
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Created Operations Guidelines for Area Manager and Housekeeping positions
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Oversee build out of six salons
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Ensure on-time and in-budget progress and notify owners of potential or actual delays
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Reviewed and approved invoices from General Contractor, processed draw requests for bank loans, completed all paperwork for TIA from landlords
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Visited construction sites, held weekly status meetings, maintain excellent communication between all stakeholders.
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Lead transition to Rent Manager
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Payroll (manual processing & implementation of 3rd party payroll processor)
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Accounting duties to support Controller
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Tenant account analysis
Neuralog
February 2006 - March 2016
Stafford, TX
Client Relations Assistant
March 2013 - March 2016
Logistics / Shipping Manager
January 2007 - March 2013
Office Assistant
February 2006 - January 2007
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Handled all Domestic & International orders
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Support Sales & Shipping Dept (verify client is not a restricted party, creating customer in QB, creating invoices, communication with manufacturing for timeline, freight quotes, etc)
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Processed approx 200 invoices per month for recurring software maintenance and hardware warranty agreements.
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Developed and maintained time saving digital document filing system and spreadsheets to calculate product discounts, shipping costs and prorated amounts.
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Successfully created and managed shipping department, directly supervised multiple employees.
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Kept department within designated budgets for labor, costs of shipments and shipping supplies
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Set up vendor accounts and maintained positive relationships with existing vendors
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Inventory management (forecasting, ordering, receiving and storage solutions
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Created and maintained digital storage backup system for retrieving past shipping documents.
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General office duties to including making new client files, finding/putting away files, answering phones, sorting mail, running errands, and other tasks requested to support the team.
Recommendations:

Please download my full resume for additional details about each position held and additional job experience.
Education
Western Governors University
2015 - 2019
Bachelor of Science Business Management
Activities & Societies:
Sigma Alpha Pi 2016 - Present
Awarded National Engaged Leader Award July 2018

Wharton County Junior College
2 years
Computer Science

Kempner High School
Class of 2005
Activities & Clubs / Awards
FCS Co-Op - Class President, 2 years (Co-op Program & Community Service)
Excel Club - Secretary, 2 years (Community Service & Volunteer)
Student of the Year Award - 2005

Professional skillset
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Leadership/Management – Goal driven leader who excels at the ability to motivate, coach and train my team mates to meet and exceed goals.
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Works well under stress.
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Excellent communication skills.
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Very organized in both professional & personal life.
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Team Work – Team player that is able to get along with others and build strong working relationships.
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Strategic Thinking & Planning – Capability to merge the “right now” with short term and long term goals to create a plan to meet the desired outcome.
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Honesty / Integrity - I am very honest and have strong integrity.
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Dependable & Punctual
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Self-Starter
Programs
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Microsoft Office Suite
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Rent Manager
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Paychex
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Proliant
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Rentec
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Quickbooks
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Fast Track (Gantt Charts)
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Wix
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Microsoft Flow
Certifications / Affiliations
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Notary Public (2016 - Present)
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OSHA 10 Hour Construction Safety & Health Certification
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Applied to serve on TDLR Board of Cosmetology as a public member (awaiting election response)